Frequently Asked Questions

İSTGÜVEN A.Ş. operates predominantly across Istanbul. Services are planned in accordance with organizational needs and provided within the framework of relevant legislation

Candidates wishing to explore career opportunities at İSTGÜVEN A.Ş. can review current job openings and apply online for suitable positions via Istanbul Metropolitan Municipality’s official career platform, Kariyer İBB. Applications are evaluated in line with the qualifications required for the open positions.

To obtain information about the private security, alarm monitoring, risk analysis, and audit services offered by İSTGÜVEN A.Ş., or to request a customized proposal for your organization, you can contact us via the "Get a Quote" (Teklif Al) or "Contact" (İletişim) pages on our website

İSTGÜVEN A.Ş. Alarm Monitoring Service is a professional service that provides 24/7 monitoring and evaluation of alarm signals transmitted from security systems. It aims to uninterruptedly support the security of institutions by promptly managing the relevant procedures in the event of potential security breaches

İSTGÜVEN A.Ş. Risk Analysis Service is a professional service that enables the identification and assessment of potential security risks in facilities, buildings, and workspaces, as well as the planning of appropriate security countermeasures. Based on analyses conducted by specialized teams, it aims to minimize potential risks by developing tailored solutions for the security requirements of organizations

İSTGÜVEN A.Ş. Audit Service is a professional service provided to enhance the efficiency of security operations and ensure the sustainability of service quality. Within the scope of audits, it evaluates whether security personnel perform their duties in accordance with regulations and defined standards, conducts regular checks on operational processes, and develops recommendations for continuous improvement

The duties and authorities of private security officers are defined by Law No. 5188 on Private Security Services. Within their designated duty areas and hours, they exercise powers granted by the law, such as requesting identification, conducting person and property searches, controlling access points, implementing security measures, and notifying or assisting general law enforcement authorities when necessary. They carry out all their duties strictly within the relevant legislative framework and in accordance with the principle of respect for fundamental rights and freedoms

You can submit your suggestions, feedback, commendations, and complaints via the "Contact" page on our website or through the IMM Solution Center Alo 153 hotline. All inquiries received are meticulously evaluated by the relevant departments, and necessary actions are taken

İSTGÜVEN A.Ş. provides services in accordance with applicable legislation and industry standards. With well-trained personnel, innovative security systems, and a quality-driven service approach, it aims to develop security solutions tailored to the needs of organizations

İSTGÜVEN A.Ş. provides private security services primarily to institutions and affiliates of the Istanbul Metropolitan Municipality, as well as to public entities and corporate clients. Private security, alarm monitoring, risk analysis, and audit services tailored to organizational needs are delivered by specialized personnel through a professional and 360-degree service approach

İSTGÜVEN provides professional security solutions in the following areas: • Private Security Services • Alarm Monitoring • Risk Analysis • Audit Services

İSTGÜVEN İstanbul Güvenlik A.Ş. was established on November 8, 2016, under the umbrella of the Istanbul Metropolitan Municipality Subsidiaries Coordination Directorate, to provide private security services to institutions and affiliates affiliated with the municipality

İSTGÜVEN İstanbul Güvenlik Anonim Şirketi is a subsidiary of the Istanbul Metropolitan Municipality, deploying nearly 10,000 Private Security Officers across more than 1,200 locations in our city to provide seamless, high-quality security services to the people of Istanbul