COOKIE POLICY

This Cookie Policy applies to all websites operated by or on behalf of the Subsidiary Companies of the Istanbul Metropolitan Municipality ("IMM"), branded websites on third-party platforms (such as Google, Facebook, etc.), and applications accessed or used through these websites or third-party programs. By using the websites of IMM's Subsidiaries, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to the use of cookies in this manner, you should adjust your browser settings accordingly or refrain from using the websites of IMM's Subsidiaries. If you delete cookies via your browser settings, your preferences on the relevant website will be erased. Furthermore, if you disable cookies completely, many websites, including those of IMM's Subsidiaries, may not function properly. This Policy applies regardless of the technologies or methods you use to access our website.



What Is a Cookie and for What Purposes Is It Used?

A cookie is a file stored on your computer by the websites you visit. Cookies aim to enable users to utilize a website more efficiently. They allow the provision of personalized web pages to deliver a faster browsing experience tailored to your personal needs. Information regarding your website navigation is stored in this file. When you access the website again, your devices will recognize your data thanks to the information retained in the file. Therefore, cookies are essential and important for users to navigate websites more effectively and easily. In addition, cookies are used to offer you more relevant services, products, or proposals on our website and on third-party websites. These technologies may include various data collection tools that automatically gather details reflecting your access and usage during each visit to our website, or they may be utilized by third parties operating on our behalf and account while collecting data. The technologies we employ are used to enhance our website, making it user-friendly, efficient, and secure. Examples of these technologies include standard cookies, flash cookies, and analytical cookies.



Main Purposes of Using Cookies

  • To improve the services offered to you in order to enhance the functionality and performance of the website,
  • To enhance the website, introduce new features through the website, and personalize these features according to your preferences;
  • To obtain statistical data required for the more effective utilization of the website,
  • To collect information regarding your browsing and usage preferences and habits specific to the website you visit,
  • To process personal data such as your IP address to fulfill legal and contractual obligations, primarily arising from Law No. 5651 on Regulating Broadcasting in the Internet Domain and Combating Crimes Committed Through Such Broadcasting, and the Regulation on Procedures and Principles Concerning the Regulation of Internet Broadcasts.
 

What Types of Data Do We Process with Cookies?


We use cookies for the following purposes:
  • To facilitate the use of IMM Subsidiary websites, and to better customize IMM Subsidiary websites and our products in line with your interests and needs;
  • To remember your browsing and usage preferences during your visit to the websites of IMM Subsidiaries,
  • To ensure the proper functioning of various features and functions of IMM Subsidiary websites,
  • To collect non-personally identifiable, aggregated information about how visitors use IMM Subsidiary websites—such as the most frequently clicked links, most visited pages, and the frequency of error messages—and analyze this data to fix malfunctioning pages, improve our website, and remove or optimize unpopular pages,
  • To identify you, build custom profiles, or track your online activities across external websites using the data collected via cookies.

Cookies installed on your computer or the information obtained are utilized for statistical analyses or security measures. No personal data is collected via these cookies without authorization. Cookies are not used for purposes other than those specified in this Policy, and all relevant processing activities are conducted in accordance with Law No. 6698 on the Protection of Personal Data (KVKK).



Cookie Categories

Cookies can be classified in various ways:

Cookie Type Description
Session Cookies These cookies are used to separate the user's visit into sessions and do not collect data from the user. The cookie is deleted when the user closes the web page visited or remains inactive for a certain period.
Persistent Cookies These cookies are stored in your browser and remain valid until deleted by you or until their expiration date.
Strictly Necessary Cookies These cookies are strictly necessary for the website to function properly. They are required for system administration and the prevention of fraudulent transactions; if blocked, the website will not be able to function.
Functional and Analytical Cookies

These cookies are used to remember your preferences, ensure efficient website usage, and optimize the site to meet your requests, containing data about how you use the website. Due to their nature, such cookies may contain personal data. For example, cookies that save your language preference are functional cookies.

Analytical cookies enable the production of analytical outcomes such as visitor counts, pages viewed, visiting hours, and page scroll behaviors.

Tracking / Targeting Cookies Tracking cookies are first-party and third-party cookies created during your visit to our website and third-party domains. These cookies make it possible to track your click and visit history across domains where they are created and correlate these records across different domains. They are utilized to recognize and profile users, target advertising and marketing activities, and customize content. These cookies will not be used to identify you or make decisions specific to you personally.
 

How Can You Control Cookies?

You can control or delete cookies as you wish. You can delete cookies already present on your computer and configure most web browsers to prevent cookies from being saved or placed. However, please remember that if you delete cookies or prevent future cookies from being downloaded to your computer, you may not be able to access some of our features. Most web browsers allow you to:

  • View stored cookies and delete any of them.
  • Block third-party cookies.
  • Block cookies from specific websites.
  • Block all cookies.
  • Delete all cookies upon closing your web browser.

Below is information regarding the steps that should be followed to block the use of cookies across different web browsers:

Internet Explorer

  1. Open the desktop and tap or click the Internet Explorer icon on the taskbar.
  2. Tap or click the Tools button, then select Internet Options.
  3. Tap or click the Privacy tab, then under Settings, move the slider to the top to block all cookies, and tap or click OK.
 

Google Chrome

  1. Open Chrome on your computer.
  2. At the top right, click More > Settings.
  3. Click Advanced at the bottom.
  4. Under "Privacy and security," click Content settings (or Site settings).
  5. Click Cookies.
  6. Under "All cookies and site data," search for the website's name.
  7. Click Remove next to the site.
 

Mozilla Firefox

  1. Click the Firefox Menu button and select Options (or Settings).
  2. Select the Privacy & Security panel and navigate to the History section.
  3. Set Firefox will to "Use custom settings for history."
  4. Click the Show Cookies… button. The Cookies window will appear.
  5. In the Search: field, enter the name of the website whose cookies you want to delete. Cookies matching your search will be displayed.
  6. Select the cookie(s) you want to delete and click Remove Selected.
  7. Click Close to close the Cookies window, then close the about:preferences page.
 

Safari

  1. Select Safari > Preferences (or Settings).
  2. Click Privacy.
  3. Click Manage Website Data.
  4. Select one or more websites, then click Remove or Remove All.